Booking information

Important information

General

  • The hotel prices are per person per day with luxury half board (breakfast and dinner) plus € 2.00 local tax per person (over 14 years) per day, which is payable locally

Length of Stay

  • For stays of less than 3 days, there will be a surcharge of € 4.00 per person per day.
  • For stays longer than 7 days -3% off
  • For stays longer than 12 days -6% off

Bed and Breakfast

  • Price reduction of € 10.00 per person per day.

Double room for single occupancy

  • Only available upon request.

Dogs

  • may be welcomed upon request: Daily rate without food €10.00
    (No admittance for dogs in the dining room, bathing area and lounge area)
  • the dog owner shall be liable for any damage.
  • Please bring your dog basket with you!

Parking

  • Outdoor parking spaces available free of charge
  • Parking space in the garage € 10 per day (reservation required)

Booking / Reservation

  • Room bookings only have validity with both sides of the written confirmation.
  • The reservation of certain rooms and floors cannot be guaranteed.

Smokers

  • All rooms and suites are non-smoking rooms!

Arrival & Departure

  • Arrival: Rooms are available from 2pm on your day of arrival.
  • Departure: Rooms must be vacated by 11am on the day of departur

Payment

  • Your bill can be paid in cash, with an EC Card with code or with a credit card.
    Attention! Please note that, according to Decree-Law No. 201/2011, we may not accept more than € 999,00 in cash!

Cancellations

  • Up to 30 days before your date of arrival, no cancellation charges will be made.
  • From 30 until 14 days before arrival, the cancellation fee is 40% of the price.
  • Ab 14 Tagen bis zu 7 Tagen vor Anreise beträgt die Stornogebühr 70 % des Buchungspreises.
  • From 14 days to 7 days before arrival, the cancellation fee is 70% of the price.
  • In case of cancellation within 7 days prior to arrival we provide 90% of the price charged.
  • Cancellations are accepted only in writing. The same applies to early departure.

  • We will happily inform you about taking out travel cancellation insurance.
    European Travel insurance.

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