BOOKING INFORMATION

Important information

General

  • The hotel prices are per person per day with luxury half board (breakfast and dinner) plus € 3.70 local tax per person (over 14 years) per day, which is payable locally

Cancellations

  • Up to 21 days before your date of arrival, no cancellation charges will be made.
  • From 20 until 13 days before arrival, the cancellation fee is 40 % of the price.
  • In case of cancellation within 12 days prior to arrival we provide 70 % of the price.
  • Cancellations are accepted only in writing. The same applies to early departure.
  • We will happily inform you about taking out travel cancellation insurance.
    European Travel insurance.

Length of Stay

  • For stays of less than 3 days, there will be a surcharge of € 4.00 per person per day.
  • For stays longer than 7 days -3% off
  • For stays longer than 12 days -6% off

Bed and Breakfast

  • Price reduction of € 15.00 per person per day.

Double room for single occupancy

  • Only available upon request.

Dogs

  • may be welcomed upon request: Daily rate without food €15.00
    (No admittance for dogs in the dining room, bathing area and lounge area)
  • the dog owner shall be liable for any damage.
  • Please bring your dog basket with you!

Parking

  • Outdoor parking spaces available free of charge
  • Parking space in the garage € 15 per day (reservation required)

Booking / Reservation

  • Room bookings only have validity with both sides of the written confirmation.
  • The reservation of certain rooms and floors cannot be guaranteed.

Smokers

  • All rooms and suites are non-smoking rooms!

Arrival & Departure

  • Arrival: Rooms are available from 3pm on your day of arrival.
  • Departure: Rooms must be vacated by 10.30 am on the day of departure

Payment

  • Your bill can be paid in cash, with an EC Card with code or with a credit card.
    Attention! Please note that, according to Decree-Law No. 201/2011, we may not accept more than € 999,00 in cash!

Best price guarantee!