BOOKING INFORMATION
Important information
General
- The hotel prices are per person per day with luxury half board (breakfast and dinner) plus € 3.70 local tax per person (over 14 years) per day, which is payable locally
Cancellations
- Up to 21 days before your date of arrival, no cancellation charges will be made.
- From 20 until 13 days before arrival, the cancellation fee is 40 % of the price.
- In case of cancellation within 12 days prior to arrival we provide 70 % of the price.
- Cancellations are accepted only in writing. The same applies to early departure.
- We will happily inform you about taking out travel cancellation insurance.
European Travel insurance.
Length of Stay
- For stays of less than 3 days, there will be a surcharge of € 4.00 per person per day.
- For stays longer than 7 days -3% off
- For stays longer than 12 days -6% off
Bed and Breakfast
- Price reduction of € 15.00 per person per day.
Double room for single occupancy
- Only available upon request.
Dogs
- may be welcomed upon request: Daily rate without food €15.00
(No admittance for dogs in the dining room, bathing area and lounge area) - the dog owner shall be liable for any damage.
- Please bring your dog basket with you!
Parking
- Outdoor parking spaces available free of charge
- Parking space in the garage € 15 per day (reservation required)
Booking / Reservation
- Room bookings only have validity with both sides of the written confirmation.
- The reservation of certain rooms and floors cannot be guaranteed.
Smokers
- All rooms and suites are non-smoking rooms!
Arrival & Departure
- Arrival: Rooms are available from 3pm on your day of arrival.
- Departure: Rooms must be vacated by 10.30 am on the day of departure
Payment
- Your bill can be paid in cash, with an EC Card with code or with a credit card.
Attention! Please note that, according to Decree-Law No. 201/2011, we may not accept more than € 999,00 in cash!